Submitting your payment is an agreement to our complete refund policy.
All our customers are offered a 14-day money back guarantee on all online orders. There is a STRICT NO EXCHANGE policy, unless order is received damaged or not as originally specified.
All return fees are the buyer's responsibility.
At 20% restocking fee will be charged on all orders being returned on all readymade items. A 35% fee on orders passed the 14-day return policy. The item must be returned in the same manner it was received for a refund.
If returning a custom order, a 35% restocking fee will be charged. The item must be returned in the same manner it was received for a refund.
Please be advised: orders over 60 days (2 months) WILL NOT be refunded For any concerns or questions about your order, after receiving it. Please contact us immediately and we'll try our best to resolve your problem or answer your questions before returning the item. Our customers' Feedback is extremely important to us. We want to make sure you're 100% Satisfied with your purchase.